END USER LICENSE AGREEMENT

 

This End User License Agreement (“Agreement”) is a binding legal contract between you (either an individual or a legal entity) and Apriva LLC, an Arizona Limited Liability Company (“Apriva”).  By installing, accessing or using the software and any associated documentation and Enhancements (as defined below) provided with this Agreement (collectively, the “Application”) you will be bound by the terms of this Agreement.  If you do not agree to the terms of this Agreement, Apriva is not willing to license any right to use or access the Application to you.  In such event, you may not install, access, use or copy the Application. 

By agreeing to this Agreement, you also are acknowledging that you have completed a Merchant Processing Application and received and read to your satisfaction the Program Guide Terms and Conditions (“Program Guide”) between you and the entities referenced in said Program Guide which contains the terms and conditions for your acceptance of credit and debit cards for the sale of your goods and/or services.

APPLICATION ACCESS AND USE LICENSE

The Application is licensed to you, not sold. Except for the limited license granted in this Agreement, Apriva and its licensors retain all right, title and interest in the Application, all copies thereof, and all proprietary rights in the Application, including copyrights, patents, trademarks and trade secret rights. 

1. GRANT OF LICENSE.  This Agreement grants you the following rights, as applicable:

· License.  During the term of this Agreement, Apriva grants you a royalty free, revocable, nontransferable, nonexclusive license to use the object code version of the Application for the purpose of installation and use on hardware devices (to be provided by you) solely for use within your organization in connection with payment processing services provided by Apriva or one of its authorized gateway service providers. 

· Enhancements. Apriva reserves the right to upgrade, enhance, change or modify the Application at any time in its sole discretion (“Enhancements”). Any Enhancements made available to you by Apriva, if any, will be subject to the terms of this Agreement, except to the extent that conflicting or more restrictive provisions are agreed upon in future agreements relating to such Enhancements. 

· Third Party Components.  The Application and future Enhancements may contain certain third party components (“Third Party Components”) which are provided to you under terms and conditions which are different from this Agreement, or which require Apriva to provide you with certain notices and/or information. Apriva will identify such third party components in a “LICENSE.TXT” file (and shall include any associated license agreement, notices and other related information therein) delivered with the Application or future Enhancements.  Your use of each Third Party Component which contains or is accompanied by its own license agreement, as identified in the LICENSE.TXT file(s), will be subject to the terms and conditions of such other license agreement, and not this Agreement.  Notwithstanding the foregoing, the following terms and conditions apply to all “Third Party Components”: (i) all Third Party Components are provided on an “AS IS” basis; (ii) Apriva will not be liable to you or indemnify you for any claims related to the Third Party Components; and (iii) Apriva will not be liable for any direct, indirect, incidental, special, exemplary, punitive or consequential damages with respect to the Third Party Components.  Except as may be provided in the LICENSE.TXT file(s), your sole and exclusive remedy with regard to any defect, claim, or other dispute relating to the Third Party Components is to cease use of such components.

· Term.   The license will commence on the date you first use the Application or accept this Agreement, whichever is earlier, and continue in effect until it is terminated as provided in Section 5 (Termination).

2. LIMITATIONS ON LICENSE.  The license granted to you in this Agreement is restricted as follows: 

· Limitations on Copying and Distribution.  You may not copy or distribute the Application except to the extent that copying is necessary to use the Application for purposes set forth herein.  You may make a single copy of the Application for backup and archival purposes.

· Limitations on Reverse Engineering and Modification.  You may not reverse engineer, decompile, disassemble, modify or create works derivative of the Application. You may not alter or modify any disabling mechanism which may be resident in the Application.

· Sublicense, Rental, and Third Party Use.  You may not assign, sublicense, rent, timeshare, loan, lease or otherwise transfer the Application, or directly or indirectly permit any third party to use or copy the Application. 

· Proprietary Notices.  You may not remove any proprietary notices (e.g., copyright and trademark notices) from the Application. You must reproduce the copyright and all other proprietary notices displayed on the Application on each permitted back-up or archival copy.

· Use in Accordance with Documentation.  All use of the Application shall be in accordance with its then current documentation.

· Compliance with Applicable Law. You shall be solely responsible for ensuring that your use of the Application is in compliance with all applicable foreign, federal, state and local laws, and rules and regulations. 

· Confidentiality.  You acknowledge and agree the Application and associated documentation constitute valuable proprietary and confidential information and intellectual property (collectively, the “Proprietary Information”) of Apriva.  You may not use or disclose the Proprietary Information without Apriva’s prior written consent, except disclosure to and subsequent uses by your employees and contractors who have a need-to-know, provided such employees and contractors have executed written agreements restricting use or disclosure of Proprietary Information that are at least as protective as those set forth in this Agreement.  You agree to use at least the same degree of care in protecting the Proprietary Information as you use to protect your own similar information, but in no event less than reasonable care.  You acknowledge that due to the unique nature of the Proprietary Information, Apriva will not have an adequate remedy in money or damages in the event of any unauthorized use or disclosure of its Proprietary Information.  In addition to any other remedies that may be available in law, in equity or otherwise, Apriva shall be entitled to obtain injunctive relief to prevent such unauthorized use or disclosure.  You shall not use any information or data disclosed by Apriva in connection with this Agreement to contest the validity of any Apriva intellectual property.  Any such use of Apriva’s information and data shall constitute a material, non-curable breach of this Agreement.

3. MAINTENANCE SERVICES.   During the period for which you pay for Maintenance Services, Apriva will provide you with any Enhancements that Apriva distributes to its other customers generally without additional charge.  If Apriva distributes any Enhancement as an option or new product for which it charges an additional fee, it will make such option or new product available to you on the same terms as it offers generally to other similarly situated customers.  Apriva will provide reasonable telephone support to assist you in resolving problems encountered in the use of the Application, in Apriva’s judgment, are attributable to the Application.  Such support will be provided during Apriva’s normal business hours, Monday through Friday, excluding Apriva’s regularly scheduled holidays.

4. FEES.  There are no fees to be paid by you to Apriva for the grant of the license to the Application.  You are, however, responsible for paying all fees associated with your use of the processing services provided by Apriva under the Gateway Services Agreement.   

5. TERMINATION.

· Breach of Agreement.  Without prejudice to any other rights, Apriva may terminate this Agreement on thirty (30) days prior written notice if you fail to comply with any of the terms and conditions of this Agreement and fail to cure the failure within the foregoing period. 

· Infringement Claims.  In the event of a claim of intellectual property infringement by any third party relating to the Application (“Infringement Claims”), Apriva reserves the right to immediately terminate this Agreement and the rights granted hereunder.  In such event, Apriva shall refund a pro rata portion of any prepaid fees

· No Longer Obtaining Processing Services.  This Agreement shall automatically terminate in the event you cease to obtain payment processing services provided by Apriva under the Gateway Services Agreement.

· Termination for Convenience.  You may terminate this Agreement at any time by discontinuing use of the Application, complying with your termination obligations set forth below, providing Apriva written notice, and returning the Application to Apriva.

· Licensee’s Termination Obligations.  In the event of any expiration or termination of this Agreement for any reason, you must remove all copies of the Application and all of its components from all of your systems, and destroy all related media and documentation, if any.  The license granted to the Application will automatically terminate on expiration or termination of this Agreement.

6. LIMITED WARRANTY.  Apriva warrants the physical media and documentation, if any, provided with the Application to be free of defects in materials and workmanship under normal use for a period of ninety (90) days from the date you purchase the license of the Application.  If Apriva receives notification within the warranty period of defects in materials or workmanship, and such notification is determined by Apriva to be correct, as your sole and exclusive remedy Apriva will replace the defective media or documentation. All warranty claims not made in writing within the warranty period shall be deemed waived. The warranty provided in this Section is solely for your benefit and you shall have no authority to extend the warranty to any third party.  Apriva shall not be liable for failures caused by third party hardware and software (including your own systems), misuse of the Application, or your negligence or willful misconduct.   

7. WARRANTY DISCLAIMER.  EXCEPT AS PROVIDED IN SECTION 6 (LIMITED WARRANTY), THE APPLICATION AND MAINTENANCE SERVICES ARE PROVIDED ON AN “AS AVAILABLE,” “AS IS” BASIS.  TO THE MAXIMUM EXTENT PERMITTED BY LAW, APRIVA AND ITS LICENSORS DISCLAIM ALL WARRANTIES WITH RESPECT TO THE APPLICATION AND MAINTENANCE SERVICES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABILITY, QUIET ENJOYMENT, QUALITY OF INFORMATION, AND FITNESS FOR A PARTICULAR PURPOSE.  APRIVA DOES NOT WARRANT THAT THE APPLICATION WILL MEET YOUR REQUIREMENTS, OR THAT THE OPERATION OF THE APPLICATION WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE APPLICATION WILL BE CORRECTED.  NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY APRIVA SHALL CREATE ANY ADDITIONAL APRIVA WARRANTIES OR IN ANY WAY INCREASE THE SCOPE OF APRIVA’S OBLIGATIONS HEREUNDER. 

APRIVA  MAKES NO WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED WITH REGARD TO ANY, HARDWARE, PRODUCTS, SOFTWARE, OR PROGRAMMING OBTAINED BY VENDOR FROM THIRD PARTIES (COLLECTIVELY, THE “THIRD PARTY ITEMS”). APRIVA EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE/NON-INFRINGEMENT, QUALITY OF INFORMATION, QUIET ENJOYMENT, AND FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO THE THIRD PARTY ITEMS.  VENDOR SHOULD CONSULT THE RESPECTIVE VENDORS/MANUFACTURERS OF THE THIRD PARTY ITEMS FOR WARRANTY AND PERFORMANCE INFORMATION.

THE APPLICATION MAY BE USED TO ACCESS AND TRANSFER INFORMATION OVER THE INTERNET.  YOU ACKNOWLEDGE AND AGREE THAT APRIVA DOES NOT OPERATE OR CONTROL THE INTERNET AND THAT: (I) VIRUSES, WORMS, TROJAN HORSES, OR OTHER UNDESIRABLE DATA OR SOFTWARE; OR (II) UNAUTHORIZED USERS (E.G., HACKERS) MAY ATTEMPT TO OBTAIN ACCESS TO AND DAMAGE YOUR DATA, WEB‑SITES, COMPUTERS, OR NETWORKS.  APRIVA SHALL NOT BE RESPONSIBLE FOR SUCH ACTIVITIES.  YOU ARE SOLELY RESPONSIBLE FOR THE SECURITY AND INTEGRITY OF YOUR DATA AND SYSTEMS.

8. LIMITATION OF LIABILITY.  TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL APRIVA OR ITS SUPPLIERS/LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, INDIRECT DAMAGES, OR ANY OTHER DAMAGES, WHICH SHALL INCLUDE, WITHOUT LIMITATION, DAMAGES FOR PERSONAL INJURY, LOST PROFITS, LOST DATA AND BUSINESS INTERRUPTION, ARISING OUT OF THE USE OR INABILITY TO USE THE APPLICATION, EVEN IF APRIVA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES (WHETHER SUCH DAMAGES ARISE IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE).  IN ANY CASE, THE ENTIRE LIABILITY OF APRIVA AND ITS SUPPLIERS/LICENSORS UNDER THIS AGREEMENT FOR ALL DAMAGES OF EVERY KIND AND TYPE (WHETHER SUCH DAMAGES ARISE IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE) SHALL BE LIMITED TO THE INITIAL LICENSE FEE PAID BY YOU, IF ANY, FOR THE APPLICATION. 

Some states do not allow the exclusion of incidental or consequential damages, or the limitation on how long an implied warranty lasts, so some of the above may not apply to you.

9. INDEMNITY.  You agree to indemnify, defend and hold harmless Apriva and its parent and their respective officers, directors, shareholders, agents, affiliates, and licensors from and against any and all third party claims of any kind (along with attorney’s fees and litigation costs) arising out of, resulting from, or in connection with your breach of this Agreement or your use or misuse of the Application, including any combination of the Application with any hardware, software, or other intellectual property not provided by Apriva.

10. GOVERNING LAW.  This Agreement is governed by and construed in accordance with the laws of the State of Arizona, as applied to agreements entered into and wholly performed within Arizona between Arizona residents.  This Agreement shall not be governed by the 1980 U.N. Convention on Contracts for the International Sale of Goods.  Any action or proceeding brought by either party hereto shall be brought only in a state or federal court of competent jurisdiction located in Phoenix, Arizona and the parties submit to the in personam jurisdiction of such courts for purposes of any action or proceeding.

11. GENERAL. This Agreement constitutes the entire understanding and agreement between Apriva and you with respect to the transactions contemplated in this Agreement and supersedes all prior or contemporaneous oral or written communications with respect to the subject matter of this Agreement, all of which are merged in this Agreement.  In particular, if you are a current licensee of the Application, this Agreement shall supersede your existing license agreement and that agreement shall be of no further force or effect. This Agreement shall not be modified, amended or in any way altered except by an instrument in writing signed by authorized representatives of both parties.  In the event that any provision of this Agreement is found invalid or unenforceable pursuant to judicial decree, the remainder of this Agreement shall remain valid and enforceable according to its terms.  Any failure by Apriva to strictly enforce any provision of this Agreement will not operate as a waiver of that provision or any subsequent breach of that provision.  The following provisions shall survive any termination or expiration of this Agreement:  Sections 2 (Limitations on License), 5 (Termination), 6 (Warranty Disclaimer), 8 (Limitation of Liability), 9 (Indemnity), 10 (Governing Law),  11 (General), and 12 (U.S. Government Rights).  Apriva may assign any of its rights or obligations hereunder as it deems necessary.  IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT IN THE EVENT ANY REMEDY HEREUNDER IS DETERMINED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE, ALL LIMITATIONS OF LIABILITY AND EXCLUSIONS OF DAMAGES SET FORTH HEREIN SHALL REMAIN IN EFFECT.

12. U.S. GOVERNMENT RIGHTS.  The Application is commercial computer software as described in DFARS 252.227-7014(a)(1) and FAR 2.101.  If acquired by or on behalf of any the Department of Defense (“DOD”) or any component thereof, the U.S. Government acquires this commercial computer software and/or commercial computer software documentation subject to the terms of this Agreement as specified in DFARS 227.7202-3, Rights in Commercial Computer Software or Commercial Computer Software Documentation.  If acquired by or on behalf of any civilian agency, the U.S. Government acquires this commercial computer software and/or commercial computer software documentation subject to the terms of this Agreement as specified in FAR 12.212, Computer Software.  

13. AUTHORIZATION.  By downloading, installing, accessing, or using the Application, you indicate that you have the authority to bind yourself and your organization to the terms of this Agreement.

 

The Parties have caused this Agreement to be executed as of the Effective Date by their duly authorized representatives.

 

Company

 

 

By:      ___________________________

 

 

Name: ___________________________

 

 

Title:    ___________________________

 

 

Date:  ____________________________

 

 

Apriva L.L.C., an Arizona Limited Liability Company

 

 

By:      ___________________________

 

 

Name: ________________________

 

 

Title:    _________________________

 

Date:  _________________________